1 reviews | Active since Dec 2011
****** BUSINESS PRACTICES
It is with sadness that I found out that a place like Eersterust, Pretoria is considered an outline area and that home delivery to Eersterust has a charge of R200 extra and a waiting period of 2-4 days. Yet a place with almost the same distance from the town of Pretoria like Wapadrand or Silverton has home delivery and is not considered an outline town and that there is no additional delivery fee. It was with even bigger sadness that I was informed that Mamelodi also a black township is also considered not acceptable for home delivery!!! <br> This is utterly disgusting that a business of your size can make such a blatant decision to exclude black people or rather charge customers in predominantly black areas extra money for delivery. You do realize that the majority of your courier staff is black and come from the very areas that you want to charge more money for delivery! <br> Your call center had the audacity to tell me that it was a business decision. I will never buy from you again. I refuse to spend money where such blatant ****** business decision are made. I will share this with Facebook, twitter, Instagram and any and all platforms that I can find. <br>
Thank you for bringing this matter to our attention.
Please note delivery to the post office is always free anywhere around the country, however if you wish for door to door delivery in an outlying area, we deliver at a charge of R200. When choosing a delivery address you will be notified as to whether your address is an outlying area and advised about the delivery fee. Please note outlying areas are areas that are geographically away from the depot or a main centre.
We apologise for any inconvenience caused.
Regards,
Spree support
Thank you for bringing this matter to our attention.
Please note delivery to the post office is always free anywhere around the country, however if you wish for door to door delivery in an outlying area, we deliver at a charge of R200. When choosing a delivery address you will be notified as to whether your address is an outlying area and advised about the delivery fee. Please note outlying areas are areas that are geographically away from the depot or a main centre.
We apologise for any inconvenience caused.
Regards,
Spree support
