RM
Refiloe M

1 reviews | Active since May 2013

07 Jun 2017, 18:34

Purchase online Spree

<p>I placed an order and paid online on 27 May 2017 and I received an email from Spree confirming the order, successful payment and stating that I should expect delivery on 30 May 2017. Today is 7 June 2017, I have not received any sort of communication from Spree regarding the order. I sent an email to Spree to follow up on the order but I have not received a response regarding the order or even acknowledge my email. I feel very disregarded and I would like to have my money refunded and to be removed from the Spree's email distribution list.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply09 Jun 2017, 15:07
Official

Hi Refiloe

We are truly sorry for the experience received due to delays.

It saddens us that you felt disregarded, as we always strive in providing a great service. We sincerely apologise for that.

Your order is now dispatched, The couriers will be making contact from here on, to arrange delivery.

We will be calling you shortly to confirm cancellation, since your parcel is now with the couriers.

Warm Regards
Spree Team