1 reviews | Active since Jan 2015
Proof of Refund Order ***
<p>i cancelled an order due to excessive delivery times and has since requested proof of the refund being processeed. i have requested this numerous times but to no avail. </p> <p> </p> <p>Spree constanlty runs sales even though there is a backlog with delivery. focus should be on getting the delayed deliveries out.</p>
Good day Patricia
Thank you for your message.
The most recent delay that we have experienced was definitely felt by both us and our customers. We truly regret the inconvenience this caused our customers.
During the peak of the delays we have stopped promotions and only very recently restarted with new campaigns.
As for your refund, I note your order has been stopped and your card reimbursed on the 7th June for your delivery fee and the 13th of June for the products ordered. Please allow me to send this proofs of refunds to you via our email channel during the course of the day.
Please contact us with any further questions or concerns you may have.
Kind Regards
Spree Team
Good day Patricia
Thank you for your message.
The most recent delay that we have experienced was definitely felt by both us and our customers. We truly regret the inconvenience this caused our customers.
During the peak of the delays we have stopped promotions and only very recently restarted with new campaigns.
As for your refund, I note your order has been stopped and your card reimbursed on the 7th June for your delivery fee and the 13th of June for the products ordered. Please allow me to send this proofs of refunds to you via our email channel during the course of the day.
Please contact us with any further questions or concerns you may have.
Kind Regards
Spree Team