EV
Elize V

1 reviews | Active since Jun 2011

28 Jul 2017, 09:41

Poor service

<p>I just had the most terrible service with an order and return and refund. With all three processes there were mix-ups week after week.</p> <p>After 6 weeks, 5 emails and 7 calls to the support line, I still did not receivemy refund. Nobody from SPREE contacted me or rep**** to my emails. It is useless to send an email - you only receive the automated reply.</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Aug 2017, 13:28
Official

Hi Tessie

We are terribly sorry that you have encountered difficultly with your recent Spree return.

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team