Poor Service

<p>I placed an order for a pair of shoes at the end of April. After a couple of days the parcel was delivered, but it contained the incorrect item. They sent me the boot instead of the sneaker. A return was requested the same day. The item was collected and returned to Spree on the 3rd of May. It took nearly 2 weeks to finalize the quality check for the returned item. Everytine Inspoke to one of the agents, I was assured that the process would be concluded the following day. I spoke to one of the agents again on the 12th of May and it was confirmed that the correct pair of sneakers would be sent during this week. I should just check my account for shipping details. I phoned again on the 16th of May and it was confirmed that quality check was completed that morning. Inwas the told that there was one pair left in the size that I requested, but it could not be sent to me as it had a defect. I asked the consultant to check with the buyer when they would receive more stock. I have yet to hear back from anyone. This is the worst online shopping experience i have ever received. I have dealt with various other online shopping stores and their service was impeccable. I am utterly disappointed in dealing with Spree and the bad service i have received. </p>