JS
Jane S

1 reviews | Active since May 2014

13 Sept 2016, 12:59

Poor Service

<p>I am a customer @ Spree but not impressed by their services to their customers. Emails are not responded to. I have sent email even called on numeruos occassions following up on my refund for the item I returned with no luck in getting resolution.</p> <p>Spree must up their game otherwise they will loose all their clients due to lack of service. I wish they can learn from Zando who is far better when it comes to giving their clients better prompt service by keeping you in the loop regarding your order or return.</p> <p> </p> <p> </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply04 Oct 2016, 17:20
Official

Hi Jane

Our apologies for the frustration.

Every effort is being made to ensure that all matters are resolved in a timeous manner.

We are terribly sorry for the inconvenience caused.

The Spree team