1 reviews | Active since Jul 2016
Poor Customer Service
<p>I placed two orders on the 11th of July.One has been delivered and the order one has still not been delivered!!</p> <p> </p> <p>I've phoned and emailed numerous times, but only empty promises.</p> <p> </p> <p>Now the system shows "delivered" but the parcel was not delivered.</p> <p> </p> <p>This is so frustrating...also I can't reach a call centre agent, after holding for 3-4 minutes the call is automatically cut!! </p> <p> </p>
Hi Lindie
Our sincere apologies for your experience.
As discussed earlier, we are in touch with our logistics department concerning the whereabouts of your second delivery and will be following up with you in the morning.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree team
Hi Lindie
Our sincere apologies for your experience.
As discussed earlier, we are in touch with our logistics department concerning the whereabouts of your second delivery and will be following up with you in the morning.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree team