QM
Qaqamba M

1 reviews | Active since Dec 2017

10 Dec 2017, 21:15

Placed an order paid and then no response

I placed 2 orders at SPREE on 24 November 2014. I paid for the order via EFT within 24 hours as per their instruction and scanned and emailed the receipts immediately thereafter. and then there was no response from them. I sent them an email after 3 days and the response I got was they have not received any payments from me. It has been over 3 weeks and I have not heard a thing from SPREE. I have been sending email and they are not responding to my emails . I have spent my hard earned money to purchase those orders and some of the items were for gifts for my sons birthday. Please help as I need the orders or my money back please. these are the order ids :order # ********** 66 and order # ********** 99

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:03
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team