1 reviews | Active since Jun 2017
Pending payment
<p>i was placing an order on spree when it asked me to enter an OTP but the page got refreshed and i did not get the chance to enter the OTP. Now it says pending payment and i don't know if the payment went through or not. Also, i used the first customer voucher which i guess will not be valid for a second time if the first transaction did not go through. What should i do?</p>
Hi Prerna
Our apologies for your frustration.
Payment is not confirmed until the OTP is entered as this is a security function for safe online purchases. We are happy to assist with a replacement code. We note that you have placed and order in the meantime and this has been dispatched.
Warm regards
The Spree team
Best regards,
Hi Prerna
Our apologies for your frustration.
Payment is not confirmed until the OTP is entered as this is a security function for safe online purchases. We are happy to assist with a replacement code. We note that you have placed and order in the meantime and this has been dispatched.
Warm regards
The Spree team
Best regards,