TA
Tracey A

1 reviews | Active since Sept 2012

01 Aug 2016, 15:20

Payment still not reflecting

<p>I HAVE CALLED FRIDAY, THE PERSON PROMISED TO CALL ME BACK BUT DID NOT! I CALLED ON SATURDAY AGAIN AND WAS NOT ABLE TO SPEAK TO ANYONE, I THEN CALLED TODAY AGAIN AND THE LADY ON THE CALL TELLS ME ABOUT BECAUSE I DID NOT USE THE ORDER NUMBER IT GOES ON AN EXCEPTION REPORT BECAUSE I DID NOT USE THE ORDER NUMBER. I HAVE NOT USED THE ORDER NUMBER BY MISTAKE BUT I SENT THREW PROOF OF PAYMENT THRICE AND ALSO I ASKED THE GIRL TO HOLD FOR ME AND SHE DROPPED THE LINE! I WANT MY ORDER ASAP AND I WANT A MANAGER TO CALL ME BECAUSE DROPPING A CALL IS NOT ACCEPTABLE I ALREADY WAITED 7 MINUTES TO SPEAK TO SOMEONE! ********** 21</p>

0
Replies (1)
Spree.co.za
Spree.co.za's reply02 Aug 2016, 06:39
Official

Hi Tracey

Our sincere apologies for your frustration.

A manager will be calling you shortly.

We however note that your order has been processed, once the funds was allocated and dispatched. Please allow 2-5 working days for delivery as our delivery timeframe has been affected by our sale period.

Warm regards

The Spree team