MS
Melissa S

1 reviews | Active since Sept 2017

13 Sept 2017, 21:14

Payment of refund deficit

I have had 2 experiences with spree where they have refunded me my money with the incorrect amount to my credit card. Amount owing and amount refunded was short. Bad customer service. Empty promises for finance department to contact me.

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Replies (1)
Spree.co.za
Spree.co.za's reply15 Sept 2017, 08:48
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree refund .

Please note that Spree no longer manage complaints on this platform. Kindly contact us on the various platforms available and we will attend to the matter and assist you thereon.

Again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team