XQ
Xolani Q
1 reviews | Active since Dec 2012
27 Oct 2015, 15:02
Pathetic Service
I placed an order with Spree for the very first time, all items were in stock, now this morning when I'm expecting my delivery - I get a mail saying sorry one of the items in your order is not in stock???? why was I not informed upon confirming receipt of my payment? this has inconvenience me immensely and I do not want the credit/refund you are offering me! I want what i ordered! you take my money and then you fail to deliver??? These items were purchased for a birthday present and I need them by Friday the latest. Please sort this out!<br> <br> I will not accept credit or refund! call me on ***<br> <br> Thank you
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Spree.co.za's replyOfficial
27 Oct 2015, 15:46Hello Buttons2012,
We are terribly sorry for the inconvenience caused.
We have investigated and we no longer have the item in stock.
Your order was placed on the 19.10.2015 and payment was only confirmed on the 26.10.2015.
While every effort was made to ensure that Spree can fulfill your entire order, the stock of all items on offer was limited.
Spree has made reasonable attempts to ensure that special offers are brought to an end when stock runs out. If has however happened that Spree was unable to fulfill your order at the advertised price because stock has sold out, Spree has therefore let you know and you are entitled to be reimbursed for the rand value you have paid for the product. Kindly refer to our Terms and Conditions pertaining to product availability.
While we wish we could fulfill your order, we are unable to do as we no longer have stock of the item.
Our sincere apologies for the inconvenience caused.
Warm Regards
The Spree team
We are terribly sorry for the inconvenience caused.
We have investigated and we no longer have the item in stock.
Your order was placed on the 19.10.2015 and payment was only confirmed on the 26.10.2015.
While every effort was made to ensure that Spree can fulfill your entire order, the stock of all items on offer was limited.
Spree has made reasonable attempts to ensure that special offers are brought to an end when stock runs out. If has however happened that Spree was unable to fulfill your order at the advertised price because stock has sold out, Spree has therefore let you know and you are entitled to be reimbursed for the rand value you have paid for the product. Kindly refer to our Terms and Conditions pertaining to product availability.
While we wish we could fulfill your order, we are unable to do as we no longer have stock of the item.
Our sincere apologies for the inconvenience caused.
Warm Regards
The Spree team
Spree.co.za's reply27 Oct 2015, 15:46
Official
Hello Buttons2012,
We are terribly sorry for the inconvenience caused.
We have investigated and we no longer have the item in stock.
Your order was placed on the 19.10.2015 and payment was only confirmed on the 26.10.2015.
While every effort was made to ensure that Spree can fulfill your entire order, the stock of all items on offer was limited.
Spree has made reasonable attempts to ensure that special offers are brought to an end when stock runs out. If has however happened that Spree was unable to fulfill your order at the advertised price because stock has sold out, Spree has therefore let you know and you are entitled to be reimbursed for the rand value you have paid for the product. Kindly refer to our Terms and Conditions pertaining to product availability.
While we wish we could fulfill your order, we are unable to do as we no longer have stock of the item.
Our sincere apologies for the inconvenience caused.
Warm Regards
The Spree team
We are terribly sorry for the inconvenience caused.
We have investigated and we no longer have the item in stock.
Your order was placed on the 19.10.2015 and payment was only confirmed on the 26.10.2015.
While every effort was made to ensure that Spree can fulfill your entire order, the stock of all items on offer was limited.
Spree has made reasonable attempts to ensure that special offers are brought to an end when stock runs out. If has however happened that Spree was unable to fulfill your order at the advertised price because stock has sold out, Spree has therefore let you know and you are entitled to be reimbursed for the rand value you have paid for the product. Kindly refer to our Terms and Conditions pertaining to product availability.
While we wish we could fulfill your order, we are unable to do as we no longer have stock of the item.
Our sincere apologies for the inconvenience caused.
Warm Regards
The Spree team