Pathetic Service

I placed an order with Spree on the 20th January. The money was deducted from my Credit Card, but no delivery took place.<br> <br> I contacted your Call Centre, and was told that they would need to check with 'someone' regarding my order and will contact me via email. I am still awaiting that email.<br> <br> I checked online today only to discover that my order was cancelled, 20 days after it was placed, with no notification whatsoever and no refund to my Credit Card either.<br> <br> I DO NOT WANT A REFUND. I want the order I had placed and paid for, to be delivered promptly, especially since you continued to send out notifications about your Sale well after my order was placed.<br> <br> Absolutely terrible service from an online company I used to trust to deliver.<br>