Pathetic Customer Service!

<p>Firstly, you double charged me, after your website has issues with payment and I sent you an email not to double charge me! </p> <p> </p> <p>Then you delivered 2 of the same jackets to a other address and put my credit card in overdraft!!</p> <p> </p> <p>I requested a refund for everything and you collected the items last week already!</p> <p> </p> <p>Since then I have heard nothing from you! Not even a confirmation you picked up the parcels or when you going to refund me!</p> <p> </p> <p>So basically you have ****** my money and I don't even have your products! I also have witnesses of the parcel being collected!</p> <p> </p> <p>If you do not refund me I'm going to take legal action!! You are also affecting my credit record by not paying me bac****</p>