1 reviews | Active since May 2016

10 Oct 2016, 12:56

Pargo Point Fumble

<p>I ordered a parcel and picked it up using a Pargo Point. I then wanted to initiate a return and elected to drop the box off at the same Pargo point. I went back to the Pargo Point on two different ocassions and they could not initiate my return. I called Spree and spoke to Lee-Roy who promised that my issue was being escalated and a confirmation call would follow - that did not happen. I am driving around with a parcel that I want to return and have my money refunded urgently. </p>

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Replies (1)
Spree.co.za
Spree.co.za's reply21 Oct 2016, 15:35
Official

Hi Tumi

Our sincere apologies for the inconvenience caused.

We will make every effort to ensure that processes are better managed with our service partners and to improve upon your Spree experience.

Again, our apologies for the trouble caused.

Warm regards

The Spree team