nM
nke M

1 reviews | Active since Mar 2015

29 Mar 2015, 08:51

parcel not receieved

I paid for my order on [URL Removed] on Saturday 22 March 2015 and i was told that i will recieve my parcel within 2-4 working days and i can track my delivery status using the tracking number they provided me with by simply logging into my accout,seeing that my parcel was not delivered within the promised time,i decided to log into my account to track it down and i got no option for tracking,then o decided to send them an email explaining to them my experience and no one got back to me with an answer.i paid R1600 for an item and i can't even track down it's delivery service,Spree didn't stick to their delivery promise.i am verg disappointed cause i wanted to use the item on weekend but i failed because i haven't recieved what is mine,i'm not happy at all and i need an answer..my tracking number is ***

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Replies (1)
Spree.co.za
Spree.co.za's reply30 Mar 2015, 08:09
Official
Hello candynke,

Good day,

Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.

As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.

Kind Regards,
Spree Support