BM
Bontshi M

1 reviews | Active since Aug 2016

11 Apr 2017, 10:03

Paid full price and received incomplete item!

<p>Good day,</p> <p> </p> <p>This is my second worst experience with Spree. I bought a dress that includes a yellow slip dress underneath but i only received the outer garment. I called twice and each time i did, the consultant would tell me that they will investigate the matter. It has been almost two weeks and i havent received any feedback. I am really disappointed. </p> <p> </p> <p>If you are unable to give me the complete item, please state so and collect this item so i may receive my full refund.</p> <p> </p> <p>Thanks</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply21 Apr 2017, 09:26
Official

Hi Bontshi

Our apologies for your recent experience.

We have confirmation that the item has since been collected and your refund has been processed.

Our warehouse team will be looking into ways to ensure that the same does not reoccur.

Again, our apologies for the trouble caused.

Warm regards

The Spree team