Out of stock 6 days later/Lack of customer feedbac

Dear Sir/Madam<br> <br> I have subsequently spent over R2236 between 25-27 March for products on Spree as a first time buyer.<br> <br> I saw the 26-27 March Madness sale in early hours of 26 March (probably 12:30am So I purchased several items. Today on 31 MARCH 2015 I received an e-mail to say that one of the items I purchased on 26 March is no longer available. <br> <br> How is it possible when at the time of order, the item was ordered & paid for within minutes of purchase. I expect Spree to make good on its promise of this Errol Arendz pants that was advertised at the time of purchase at the price& in stock when purchased. To be told 6 days later item is out of stock and my purchase order has already been dispatched (in my Spree act 31 Mar) without item as promised is unacceptable. I am not interested in store credits.<br> <br> I have sent an additional complaint for the managers attention about an agent who was quite rude & imp**** that Spree is online store therefore one cannot expect much. I phoned on 27 March, sent e-mail. still no reply. The phone lines are busy& no customer response to complaint e-mails . Poor and out of stock items on promotions is just unacceptable& false advertising.