Order number ***, that i placed on the 29/09/2017 hasnt been delivered. today the 10/10/2017 i still dont have my order.

The worst experience ever, I have been a number one supporter of online shopping I even voted for spree for the online awards, I buy often from them. nonetheless I place and order on the 29/09/2017 and today is the 10/10/2017 I still don't have my order I have been calling the customer care and they keep on telling me that they are waiting for their in-house courier to tell them where the order is, they promised 2 days delivery at your door well for me its been 10 days and nothing, I asked them to cancel and refund me but they said its not possible I don't know what kind of a daycare they are running but I refuse to be part of it. Worse company ever I will never ever buy from you and our company as well.