Order not received
<p>Customer service is TERRIBLE. They send a link to the courier company to show the delivery progress. Then, the order doesn't get delivered due to the address being "incorrect".</p> <p> </p> <p>The Spree website doesn't allow for more than a certain number of characters to fill in one's full address. This is why the orders dont get delivered. </p> <p> </p> <p>The package has been in transit for 4 days now. They dont respond to emails and NEVER answer their phone when you call. They call me when I'm in meetings, and then when i cant take the call, seem to stop trying to contact me. This is highly innefficient and stupid. They seem to be happy to just "pretend" that they did their job instead of actually solving the problem and corresponding via email.</p>
Hi Marcelle
Our apologies for your frustrating experience.
We have received confirmation that your parcel has been delivered and signed for on the 05.08.2016.
We appreciate your feedback and this will be considered as we attempt to improve our service.
Warm regards
The Spree team
Best regards,
Hi Marcelle
Our apologies for your frustrating experience.
We have received confirmation that your parcel has been delivered and signed for on the 05.08.2016.
We appreciate your feedback and this will be considered as we attempt to improve our service.
Warm regards
The Spree team
Best regards,
