TM
Tshiamo M

1 reviews | Active since Feb 2012

31 Mar 2015, 12:18

Order late and

***: I placed an order on [URL Removed] on the 27th March in the morning. All items that I ordered said that it will take 2-4 days to be delivered. that is 2 days if the delivery is to a main center or 4 days if it is not. Today is the 31st and I am still waiting for my order. I called the spree call center to follow up and I was told that if my order is disbatched today I might get it on Thursday. The reason for this is that, if this is the first time you are buying and it is a large order from a security perspective they need to validate the payment of the order. Up until now I was never told of this. It cannot take 5 days for the order to get to me if you communicate that to main centers it is 2 days. This is going to be the first and last time I order.

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Replies (1)
Spree.co.za
Spree.co.za's reply31 Mar 2015, 16:24
Official
Hello TMMolanda,

Thank you for writing to us.

Please note that our delivery times is 2-4 working days for a main centre and 2-6 working days for outline areas.

Your order was placed on Saturday it was only processed on Monday, which was the first working day.

Please note that your order is being packed and will be sent out to you shortly.

Kindly note the time frames as discussed.

Kind Regards,
Spree Support

Best regards,