1 reviews | Active since May 2016

01 Aug 2016, 16:52

Order delivered to incorrect address

<p>I ordered goods off the Spree website a few days ago and have been waiting for delivery well over 7days. To make matters worse i recieved an email confirming delivery of my order. On further enquiry i found that my order was delivered to the incorrect location. I am resident in Braamfontein, but my order was for whatever reason delivered in Woodmead. </p> <p>I have spent well over a day trying to get my order delivered to me. The Spree Customer Centre line rings continously with no answer and no one bothers to reply to my emails. As a person who often shops online (Superbalist and Zando - this is my first and last time shopping on the Spree site) i have never recieved such horrible customer care.</p> <p>I am extremely FRUSTRATED and still dont have my goods. </p>

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Replies (2)
Spree.co.za
Spree.co.za's reply02 Aug 2016, 06:33
Official

Hi Daisy

Thank you for taking our call, again our sincere apologies for the inconvenience caused.

As advised, we have escalated this to our logistics team and will revert with feedback.

Warm regards

The Spree team

's update02 Aug 2016, 10:42
Reviewer Update

Hi

I am still waiting for feedback.

Truthfully all I want is a my order to be delivered TODAY!! I should not be caught up in your logistical mess.