Order at the Warehouse

It's common knowledge that Spree bungled their recent sale - we all got the \we dropped the ball"email. But just because they dropped the ball and apologized doesn't mean they're still not responsible for updating clients on how they plan on picking it up again. My order has reflected as \""Order at the Warehouse\"" since last Tuesday. That's 9 days ago. I asked for an update yesterday morning and still haven't received a response. Here's what I think"