BB
Barbara B

1 reviews | Active since Dec 2017

18 Dec 2017, 18:16

Not paying my promised refund

I have returned items to Spree and received an email 11 days ago, promising me to refund my money withing 3 - 5 working days. It is impossible to query my refund as there is absolutely no response to any emails or facebook messages. I tried calling them, but after 27 mins the recording was also disconnected

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:10
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team