TA
Tracey A

1 reviews | Active since Apr 2015

22 Apr 2015, 13:16

Not answering so cannot report claim

I was billed by Fedex for returning goods to spree. This is advirtised as free by Spree so want to sort it out. Call centre is not answering phones after hanging on for 3 x 30min!<br> The email response is that there are high email volumes so call the call centre!<br> <br>

0
Replies (1)
Spree.co.za
Spree.co.za's reply22 Apr 2015, 16:00
Official
Hello Honestfeedback,

Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.

As per our telephone conversation we are looking into the issues mentioned and will get back to you with feedback as soon as possible.

Kind Regards,
Spree Support