NON-RESPONSIVENESS OF SERVICE PROVIDER

I placed an order with Spree on 29/04/15. Whilst placing my order, I updated my delivery address as I had recently moved. The update never took, and as soon as I received the confirmation email I sent an email requesting that the address be updated. I received no response, once I received the track & trace email with the incorrect shipping details I called Spree. Andiswe promised to help, but all she did was send an email to the warehouse, which was never responded to. I emailed yet again, no response. I called on Saturday 1/05/2015 in which instance Nuraan informed me that a manager would contact me on Monday morning. I phoned on Monday afternoon, and was told by said \Manager""; to which I have gotten no response to two further emails;at which stage I called again. My ORDER WAS NEVER PLACED! I have had to ALWAYS call Spree to get any response. Not one email has been responded to (bar a stupid automated response). YOU CANNOT BE SO BUSY THAT NOT ONE OUT SIX EMAILS IS NOT RESPONDED TO! DISGUSTING"""