Non-delivery/Communication on order ***

<br> I made an online purchase order no: *** on Mar 12, 2015 from [URL Removed] The next communication I received from [URL Removed] was on Mar 20, 2015 informing me that the order was cancelled due to the bank not being able to verify the transaction. I made contact with the bank and the payment was processed by the bank to [URL Removed] on Mar 19, 2015 and I communicated this to a [URL Removed] agent via phone call (Zelphea if my memory serves me) also to a Geoffrey via [Email Removed] and the last impression was the order has not been cancelled and is being processed for delivery. I was advised a tracking number would be emailed to me. This did not happen, so I sent another email to this regard on Mar 24, 2015 requesting the tracking number.<br> <br> I called in again today Mar 25, 2015 and was informed the order has since been cancelled.<br> <br> I do not understand what would have changed between the last communication that the order was not cancelled as the payment had since been verified and the order is being packed for shipping and now?? The communication from [URL Removed] regarding the order has been rather poor and without clear position. I want the order delivered