eL
eda L

1 reviews | Active since Jun 2017

15 Jun 2017, 11:17

Non-delivery and response

<p>I bought from spree the second time in one year - both times I had to cancel the order - non delivery and if you phone you get different stories. Will see how loooong it will take them to refund my immediate credit card payment</p>

0
Replies (1)
Spree.co.za
Spree.co.za's reply22 Jun 2017, 08:56
Official

Hi Eda,

Thank you for this feedback.

I am terribly sorry that you had to cancel your order both times. We truly are focusing on providing impeccable customer service - we do have measures in place for this.

I see your refund was processed yesterday and Spree has released your funds, kindly allow this amount time to reflect into your bank account.

Thank you for your support at Spree.

Warmest Regards,

The Spree Team.