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leshan H

1 reviews | Active since Dec 2012

07 Jun 2017, 14:32

No service!!!

<p>Ordered a package for a gift. It says on check out it will arrive in 3-7 working days. I waited and on the 6th working day they said my parcel just left the warehouse. I have been trying to get hold of them via email but no success - not even a response to say they have received the email and will respond shortly. I also read in their delivery clause that they will let you know if they are behind schedule on check out which they did not do.</p>

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Replies (3)
Spree.co.za
Spree.co.za's reply09 Jun 2017, 13:24
Official

Hi Leshan

We are truly sorry for the experience received.

This is definitely not the impression we would like our customer's to have, as we always strive in providing a best service.

We believe the order has now been delivered, Kindly advise if that is not the case, for investigation purposes.

Warm Regards
Spree Team

Spree.co.za
Spree.co.za's reply09 Jun 2017, 13:24
Official

Hi Leshan

We are truly sorry for the experience received.

This is definitely not the impression we would like our customer's to have, as we always strive in providing a best service.

We believe the order has now been delivered, Kindly advise if that is not the case, for investigation purposes.

Warm Regards
Spree Team

Spree.co.za
Spree.co.za's reply09 Jun 2017, 13:24
Official

Hi Leshan

We are truly sorry for the experience received.

This is definitely not the impression we would like our customer's to have, as we always strive in providing a best service.

We believe the order has now been delivered, Kindly advise if that is not the case, for investigation purposes.

Warm Regards
Spree Team