ND
Nestashia D

1 reviews | Active since Jan 2018

04 Jan 2018, 14:06

No responsw

I had ordered and paid for two separate orders. I returned one order that has not been picked up from the designated pick up point of my choice. Another order has been cancelled since spree was too busy on black Friday and lost track of my payment. I got a proof of payment slip from my bank and emailed them multiple times! And no one has bothered to even reply. I want all my money back and will just buy from zando from now on.

0
Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:17
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team