HM
Hendrieck M

1 reviews | Active since Dec 2017

05 Dec 2017, 08:23

No response to customer queries

I placed an order with Spree only to reject the order after they have taken my money, and when i tried contacting them for repayment via email and also via call which rings forever with no answer and they never rep**** me. As a result i had to call my bank for reversal of payment, and fortunately the bank reversed my payment, and here i am still with no reply. Please be safe cause it was my worst experience.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 13:33
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team