No Response, No Promise Delivery, No Refund

I ordered from Spree 2 almost 3 weeks ago. The day my parcel arrived the post office manager Sam Botha asked me to check my parcel as he had concerns that it had been tampered with. He had already notified the courier (Speed Services) of the tampered parcel. When i opened my parcel there were 5 items missing. I immediately got on the phone to reach spree. I emailed, called, facebook inboxed & facebook posted them. To which i received no response. Eventually I got a response, Jacinta called me a few days after (her defense already up) promising that the matter would get sorted. Nothing. Then promised her manager would call me - a week later he called (Greg). In the meantime I'm emailing Andre, hardly getting a response and no resolve. When Greg called he was apologetic and promised to make my refund transfer the same day - I've still received nothing. No compensation for inconvenience or to restore faith, no refund, still no feedback or responses to my further facebook posts / emails. NOTHING. BAD SERVICE SPREE. BAD SERVICE. None of my friends will buy from you. BAD MANAGER. BAD STAFF. BAD SHOPPING EXPERIENCE AND NO RESPONSIBILITY TAKEN