MT
Margaret T
1 reviews | Active since Feb 2012
06 Aug 2015, 12:05
NO RESPONSE AT ALL
I received my order *** which was incomplete and i have sent 2 emails requesting advise on way forward because i want to keep the dress but i also need the missing belt and no one seems to care to respond.i sent email have to job references already yet no one is communicating me,i hate your standard emails which dont address problems raised.<br> <br> my job references are 197151 and 198537 <br> <br> further more i returned a good on 22 july return ref ***-1 and to this day my credit still does not show on my account.<br> <br> Can someon please look into my 2 issues ,i really didnt have to come to HELLOPETER to have issue addressed but you left me with no choice.<br> <br> Margaret
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Replies (1)0
Replies (1)Spree.co.za's replyOfficial
06 Aug 2015, 12:25Hello gpchirima,
We are extremely sorry about not responding to your emails, We have experienced a hike in emails and calls which has resulted in a backlog. We can assure that our team is working hard to resolve outstanding issues.
As discussed, we will investigate and revert by email.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree Team.
We are extremely sorry about not responding to your emails, We have experienced a hike in emails and calls which has resulted in a backlog. We can assure that our team is working hard to resolve outstanding issues.
As discussed, we will investigate and revert by email.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree Team.
Spree.co.za's reply06 Aug 2015, 12:25
Official
Hello gpchirima,
We are extremely sorry about not responding to your emails, We have experienced a hike in emails and calls which has resulted in a backlog. We can assure that our team is working hard to resolve outstanding issues.
As discussed, we will investigate and revert by email.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree Team.
We are extremely sorry about not responding to your emails, We have experienced a hike in emails and calls which has resulted in a backlog. We can assure that our team is working hard to resolve outstanding issues.
As discussed, we will investigate and revert by email.
Our sincere apologies for the inconvenience caused.
Warm regards
The Spree Team.
