No response

I placed an order on the 14th October 2015 three weeks later started fourth week today 09th November 2015 still my order has not been delivered. I sent spree email they say my order is at my local post office when I get there i'm told the order has not arrived, I get back to them they tell me to call speed service which they keep me waiting for ever eating my airtime away, extra cost now. I then finally decide let me call spree to cancel my order get my refund guess what they also went AWOL, no one is answering the phone. So They are neither responding to my emails or calls.