1 reviews | Active since Dec 2011
No reply from TUESDAY enquiry
Hi there,<br> Please see the below e-mail my mom sent on TUESDAY and STILL has received NO reply!!<br> <br> Hi there,<br> <br> I hope that you are well. Both my daughter and I returned a dress to<br> Spree on the same day - the request was made on 5 Feb and both dresses<br> were collected by fedex on the same day. Her return reference is<br> ***-1. On her profile under returns it states \product<br> received"";my return states \""requested\"".<br> This seems very distressing and I would like this to be resolved as<br> soon as possible! Today is 17 Feb and we still have not received our<br> money back for these items and mine is not even reflecting \""received\"".<br> This long a wait is really unacceptable!<br> <br> Regards"
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As confirmed telephonically, I will refer your request to all the relevant departments to action.
Our payments team will also be in contact with you regarding your other refund.
Kind regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As confirmed telephonically, I will refer your request to all the relevant departments to action.
Our payments team will also be in contact with you regarding your other refund.
Kind regards,
Spree Support