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shinaaz G

1 reviews | Active since Dec 2017

06 Dec 2017, 09:10

no replies to emails no answer on the call centre number.

i ordered a watch. paid for it. they sent an email they can not deliver the watch - no stock. the said they gave me a store credit and i must reply to the email if i want a refund instead. i rep**** immediately. my emails are all being deleted without being read. the call center has a voice recording. no one actually answers. this has been since the weekend. i held on for over an hour on one call. the service they provide is pathetic.

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 13:36
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team