LA
LUCIA A

1 reviews | Active since Aug 2015

31 Aug 2015, 09:55

NO REFUND AS PROMISED

I am a first time user of Spree and most definitely the last time user.<br> <br> I ordered a pair of shoes that looked lovely online, but when I received them..... were hideous.<br> <br> When I placed the order, it was sent to the post office. When I called to change the delivery address, they said they couldn't change as all credit card payments went to the post office (*******!!!!)<br> <br> When I wanted to return them, I had to pay for return to post office. They promised to refund postage.<br> <br> After several emails back and forth for banking details etc. And confirmation of refund. I get ANOTHER email this morning saying they don't have my banking details AGAIN!!! and...... NO refund has NOT been received as yet.<br> <br> I am so disappointed in the service I have received and that it clearly looks like I won't be receiving my R529.00 any time soon.<br> <br> I will NEVER shop on Spree again and will spread the word to anyone who is considering shopping with this website.

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Replies (1)
Spree.co.za
Spree.co.za's reply31 Aug 2015, 16:19
Official
Hello LUCIA711,

Thank you for sharing your feedback with us.

We deeply apologize for that and we are sorry that you were disappointed this time.

We will in contact with you via email.

Should you require any further assistance, please do not hesitate to contact us on ***.