PM
Prishaun M

1 reviews | Active since Jul 2011

08 Sept 2015, 13:32

No refund after 2 weeks!!!

i logged return *** with you in August.<br> <br> The return is reflecting as Complete on your website.<br> <br> Why have I not been refunded as yet??? I indicated that I want a refund to my method of payment. Please resolve asap. I even followed up to your customer services via email but did not receive a response.<br> <br> This is appalling service. This was my first experience using spree and there are other online retailers that offer a better customer experience. Why should I shop with you agian?<br> <br> Kindly refund me within 24 hours.

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Replies (1)
Spree.co.za
Spree.co.za's reply02 May 2023, 21:58
Official
Hello PM17,

Our apologies for this.

We note that your refund was processed to the same card with which you paid on the 27.08.2015. Please check your bank statement for this as a refund normally reflect within 3-7 working days, please also check for \Media 24\" as a reference.