1 reviews | Active since Jan 2018
No product delivered, no response, and still no refund
I am highly disgusted! In November 2017 I purchased a pair of Ray Bans. One week later I got a email saying that because of "unforseen stock issues" they won't be able to provide the sunglasses. I immediately asked for a refund (I sent 2 emails) on which I got NO RESPONSE WHATSOEVER.
About one month later (and still no response from Spree)I took my chances (after being left with no choice) and used my store credit (and paid an extra R800-00) and purchased another pair of Ray Bans. And guess what? SAME STORY!!! Its 2 months later after I paid R2200 paid FOR A PRODUCT IVE YET NOT RECIEVED, not even to mention ANY response.
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team
Good day
We are terribly sorry that you have encountered difficultly with your recent Spree order.
Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.
Once again, our apologies for all the trouble and frustration encountered.
Warm regards
The Spree team