BA
Bianca A

1 reviews | Active since Dec 2010

13 Apr 2015, 09:20

NO PAYMENT - INCORRECT BANK DETAILS

I AM STILL WAITING FOR MY REFUND AFTER 2 WEEKS, AGENT CALLED TO SAY THAT THE BANKING DETAILS WHICH I HAVE GIVEN THEM IS INCORRECT! WHEN I GAVE IT TO HER IT WAS EXACTLY THE SAME. I HAVE GIVEN TO OTHER COMPANY'S TO REFUND AND THEY HAVENT HAD ANY PROBLEM.<br> <br> ARE THEY DELIBERATLY DOING THIS TO PROLONG MY REFUND??<br> <br> My order number ***-1

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Replies (1)
Spree.co.za
Spree.co.za's reply13 Apr 2015, 11:52
Official
Hello biancaaren,

Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.

Our payments team has been made aware of this and will be in contact with you as soon as possible.

Kind regards,
Spree Customer Service