LG
Liezle G

1 reviews | Active since Sept 2016

14 Nov 2016, 21:09

No Payment Confirmation

<p>Very disapointing, i ordered from spree for the first time yesterday afternoon, i chose the option to rather make and EFT payment as i dont trust the alternatives, little did i know how many complaint Spree.co.za has on social media, maybe they take more than a day to confirm any payment? but on their website it says you only have 24hours to make a payment, or the order will be cancelled, when i log into my account on their website it still says " pending payment" which means they havent confirmed my payment and order and havent updated their system, so my order will probably be cancelled tomorrow, i have sent 4email with my proof of payment, in hopes if speeding the process up, i havent any replies, im always careful buying things online, for this exact reason, id rather make a fuss and get your attention, than leave it, and wait for this to become a stuff up, this is a gift, so its even more personal to me if the service is this bad.</p> <p>Can someone please assist me, and rather refund me.</p> <p>Liezle</p> <p> ********** 006</p>

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Replies (1)
Spree.co.za
Spree.co.za's reply15 Nov 2016, 09:06
Official

Hi Liezle

We note that payment was confirmed this morning and that you acknowledged confirmation of this via email.

Our apologies for any frustration caused.

Warm regards

The Spree team