No notification, no response!

I originally placed my order on 21/07/2015, since then I received a confirmation that the order was dispatched, but haven't received anything to date. I emailed customer services and was informed that I should phone Speed Services as they were the couriers. That post offices don't always notify immediately.<br> <br> I have phoned Speed Services and have been unsuccessful to get an operator to speak with. I've also tried phoning Spree's support team and have had no luck.<br> <br> On Speed Services online tracking service page the tracking number Spree provided me indicates that it might have already been delivered 28/07/2015..<br> <br> My delivery address was not a post office address. Even had it been delivered to a nearby post office or any other location, I expected to be notified of the delivery in order for me to be able to verify whether or not that was the case. Had I received such a notification I could have already let Spree know that I had not received it or started the process of locating it two weeks ago - which I am unhappy has become my job, considering delivery is supposed to be included in the service they offered. <br> <br> More unsuccessful calls and emails later - nothing resolved!