CV
Carly V
1 reviews | Active since Mar 2009
18 Aug 2015, 07:14
No feedback on broken goods
I ordered items almost a month ago and when delivered, one item was completely unusable. I submitted a report on the support email and received an automated response and nothing since. I tried calling the customer support line and was kept in hold for 30 minutes. To date no one has contacted me to assist or to send a new product. I find this totally unacceptable and will not shop with spree again.
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Spree.co.za's replyOfficial
18 Aug 2015, 07:45Hello carlyv,
We are terribly sorry about this.
We have responded to an email which you had sent yesterday, we are however unable to track any other communication from the email address we have on file for you.
Please be so kind to respond to the email which we have sent as we would like to resolve this matter as soon as possible.
Warm regards
The Spree team.
We are terribly sorry about this.
We have responded to an email which you had sent yesterday, we are however unable to track any other communication from the email address we have on file for you.
Please be so kind to respond to the email which we have sent as we would like to resolve this matter as soon as possible.
Warm regards
The Spree team.
Spree.co.za's reply18 Aug 2015, 07:45
Official
Hello carlyv,
We are terribly sorry about this.
We have responded to an email which you had sent yesterday, we are however unable to track any other communication from the email address we have on file for you.
Please be so kind to respond to the email which we have sent as we would like to resolve this matter as soon as possible.
Warm regards
The Spree team.
We are terribly sorry about this.
We have responded to an email which you had sent yesterday, we are however unable to track any other communication from the email address we have on file for you.
Please be so kind to respond to the email which we have sent as we would like to resolve this matter as soon as possible.
Warm regards
The Spree team.