NO FEEDBACK FROM SPREE REGARDING DEFECT ITEM
This is extremely frustrating since I've only received good and quick feedback from Spree. My order was received last week Thursday April 7th in the early afternoon. Once opened I realised the one item is damaged. I sent an email with a photo of it requesting an exchange as well as a refund on the other two items. I received an automated response (ref no 307285) saying someone would get back to me but until today no one has responded to any of the tons of emails sent. I am not contacting the call centre as I refuse to hold the line for minutes on end. Hoping to resolve this ASAP. Thanks.
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Spree.co.za's replyOfficial
11 Apr 2016, 16:32Hello cherese.nolan,
Our sincere apologies for the experience.
We have tried to contact you on the number we have listed but will be responding to your emails shortly.
Again, our sincere apologies for this experience.
Warm regards
The Spree team
Our sincere apologies for the experience.
We have tried to contact you on the number we have listed but will be responding to your emails shortly.
Again, our sincere apologies for this experience.
Warm regards
The Spree team
Spree.co.za's reply11 Apr 2016, 16:32
Official
Hello cherese.nolan,
Our sincere apologies for the experience.
We have tried to contact you on the number we have listed but will be responding to your emails shortly.
Again, our sincere apologies for this experience.
Warm regards
The Spree team
Our sincere apologies for the experience.
We have tried to contact you on the number we have listed but will be responding to your emails shortly.
Again, our sincere apologies for this experience.
Warm regards
The Spree team