LR
Lucille R

1 reviews | Active since Sept 2014

07 Jan 2018, 14:19

No feedback and no delivery

I logged an exchange with Spree the 1st of dec2017. The item that was faulty was only collected nearly 3 wks after I logged the exchange and it is now nearly mid Jan 2018 and I'm still waiting on my replacement. I have been asking someone to contact me via their online contact centre but no one is calling or emailing me back. I have never had any problems with them in the past but this is now beyond bad service and I would like to know what's happening??

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 17:17
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team