KJ
Kholeka J

1 reviews | Active since Jul 2015

06 Dec 2017, 03:58

No delivery on order placed on 24 Nov till today 06 Dec!

I placed an order on the 24th of November 2017, paid for it via EFT (+R7000); made an enquiry coz no one was saying anything about my order but still today no response and not a care in the world! Their service sucks big time! Was extremely disappointed about two months ago after placing an order and opting to collect at Clicks Riverside; went there several times but had to turn back coz my order wasn’t there! This went on for over a month, then I was told their courier agent was ****** of stock..lol! I’m laughing coz the first consultant I dealt with told me they don’t have my size for the Polo sandal I ordered(but how coz I chose the size and paid no one said anything then!) now the story changed to their stock being hijacked! Well, I was given R50 voucher which was a drop in an ocean of the money I normally spend buying goods from Spree! But never again?! I want my money I’m done with them!

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Replies (1)
Spree.co.za
Spree.co.za's reply17 Jan 2018, 13:36
Official

Good day

We are terribly sorry that you have encountered difficultly with your recent Spree order.

Please note that Spree no longer manage complaints on this platform. Kindly contact our call centre email, support at spree dot co dot za and we will attend to the matter and assist you thereon.

Once again, our apologies for all the trouble and frustration encountered.

Warm regards
The Spree team