No delivery of the items and customer service is not helping with the refund. Whenever I sent the an inquiry about the items not delivered, no one responds but Spree sends me a survey to rate their services ! Order placed on 10 October 2017

I placed an order (ORDER # ********** 14) on 10 October 2017 and some of the items were not delivered.

I have been sending emails and no one is assisting me not even to respond. I even call, the consultants answers but they give me explanations and promises to help me but I still receive no help. This is frustrating for me and I need my refund with interest now as I have waited for more than 3 (three) months but I am not being refunded.

(I received 2 (two) boxes from Dawn wing however some items are not in the boxes. The following items were not included in the box, am I still to receive another parcel?

1. David Slinky Trousers BlackFashion UnionBlack | Size: 14Qty: 1

2. Colour Blocked Twist Dress Dark RedRUFF TUNGDark Red | Size 46

3. Crossover Mules BlackVizzanoBlack | Size: 5Qty: 1

4. Cross Front Vest WhiteEVANSWhite | Size: 20Qty: 1)