gM
gugulethu M
1 reviews | Active since Nov 2011
23 May 2015, 08:55
NO DELIVERY IN A WEEK
I have ordered about 4 times before with no issues on delivery , my last delivery about two weeks ago was late because my address was supposedly wrong the same address they have been delivering to the other 4 times. my last order #*** was ordered 15th may is still not delivered, support team say same thing which is lies cause they delivered last items to EXACTLY THE SAME ADDRESS, if you have delivery issues it would be nice to get a call to sort it out rather than complete silence. Not sure if you changed delivery supplier but something is not right of late i never had complaints before, this has really spoiled my spree Experience!!!
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Spree.co.za's replyOfficial
25 May 2015, 09:52Hello gugulethu.msomi,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, we have advised our couriers to attempt another delivery as soon as possible.
We apologise for the delay.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, we have advised our couriers to attempt another delivery as soon as possible.
We apologise for the delay.
Regards,
Spree Support
Spree.co.za's reply25 May 2015, 09:52
Official
Hello gugulethu.msomi,
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, we have advised our couriers to attempt another delivery as soon as possible.
We apologise for the delay.
Regards,
Spree Support
Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused and that your Spree shopping experience was not up to standard.
As per our telephone conversation, we have advised our couriers to attempt another delivery as soon as possible.
We apologise for the delay.
Regards,
Spree Support