LL
LINKY L
1 reviews | Active since Nov 2015
20 Nov 2015, 16:22
NO DELIVERY
I ORDERED AT SPREE AND I PROCESSED A PAYMENT ON THE 13/11/2015 BUT I HAVE NOT YET RECEIVED MY ORDER TO DATE, I SENT EMAILS AND DID CALL THEIR CUSTOMER SERVICE NUMBER BUT NO ACTION.<br> <br> I ALSO ORDERED A BAG AND I PROCESSED A PAYMENT ON THE 13/11/2015 AND THEY SENT ME AN EMAIL THAT THE BAG IS NO LONGER AVAILABLE BUT IM STILL WAITING FOR MY REFUND BACK STILL.<br> <br> IM SO NOT HAPPY ABOUT THEIR SERVICE EVEN THE CALL CENTRE AGENTS ARE NOT HELPFUL.
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Spree.co.za's replyOfficial
23 Nov 2015, 10:11Hello LINKYS,
Our apologies for the inconvenience caused.
We note that you have spoken to one of our agents on the 19.11.2015. We have requested your banking details as this was required in order to process your refund as payment was made by EFT. You will receive an email shortly from our finance team.
We note that the payment was traced, there was a delay due to the incorrect payment reference used.
Again, our sincere apologies for the inconvenience caused.
Regards
The Spree team
Our apologies for the inconvenience caused.
We note that you have spoken to one of our agents on the 19.11.2015. We have requested your banking details as this was required in order to process your refund as payment was made by EFT. You will receive an email shortly from our finance team.
We note that the payment was traced, there was a delay due to the incorrect payment reference used.
Again, our sincere apologies for the inconvenience caused.
Regards
The Spree team
Spree.co.za's reply23 Nov 2015, 10:11
Official
Hello LINKYS,
Our apologies for the inconvenience caused.
We note that you have spoken to one of our agents on the 19.11.2015. We have requested your banking details as this was required in order to process your refund as payment was made by EFT. You will receive an email shortly from our finance team.
We note that the payment was traced, there was a delay due to the incorrect payment reference used.
Again, our sincere apologies for the inconvenience caused.
Regards
The Spree team
Our apologies for the inconvenience caused.
We note that you have spoken to one of our agents on the 19.11.2015. We have requested your banking details as this was required in order to process your refund as payment was made by EFT. You will receive an email shortly from our finance team.
We note that the payment was traced, there was a delay due to the incorrect payment reference used.
Again, our sincere apologies for the inconvenience caused.
Regards
The Spree team