no delivery

Item: Spree.co.za
Rating: 2
Author: Ronel S

I ordered goods from Spree on 17 April. The delivery time was given as 2 to 6 days. Today is the 28th already. I have sent numerous e-mails to the support centre, got no response. This morning I called the support centre and spoke to a consultant. She promised to get back to me. 5 hours later no response. This is the worst service I have ever encountered from an online company. Shockingly bad in fact.

Helpful (0)

Replies (1)

Spree.co.za's replyOfficial

28 Apr 2015, 16:40

Hello ronel11,

Thank you for bringing this matter to our attention. Our sincere apologies for the inconvenience caused.

As per our telephone conversation we released the order on the 20th. We have sent an urgent email to our couriers requesting they deliver your parcel immediately.

We apologise for the delay and any inconvenience caused.

Kind Regards,
Spree Support

Spree.co.za's reply28 Apr 2015, 16:40

Official